可以，这个 Privacy Policy 我也按你现在 oiduoai® 小家居品牌重新整理了。相比原版，我把结构重新编排了一下，去掉了原品牌和灯具导向，改成更适合你现在的家居独立站，同时保留 Shopify 店铺常见需要覆盖的隐私、订单、Cookie、数据共享、国际处理和用户权利内容。

Privacy Policy

This Privacy Policy explains how oiduoai® collects, uses, shares, stores, and protects personal information when you visit oiduoai.com, place an order, communicate with us, or otherwise interact with our online store.

oiduoai® is owned and operated by Wuhan Qiangqiang Lianshou Technology Co., Ltd.

Information We Collect

When you use our website, place an order, or contact our customer support team, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and transaction information
  • Account information, where applicable
  • Customer service communications
  • Device and browser information
  • IP address
  • Website activity and interaction data
  • Cookie and similar technology data
  • Information you voluntarily provide to us

Payment information is processed through Shopify and supported payment providers. We generally do not directly store complete payment card information.

How We Use Personal Information

We may use the information we collect to operate and support our store, including to:

  • Process and confirm orders
  • Arrange shipment and delivery
  • Provide order and tracking updates
  • Process returns and refunds
  • Respond to product and customer-service questions
  • Verify transactions and help prevent fraud
  • Maintain website security
  • Improve our products, website, and shopping experience
  • Understand how customers interact with our store
  • Manage promotions and marketing communications where permitted
  • Maintain business and transaction records
  • Meet legal, tax, accounting, and regulatory obligations
  • Protect our rights, customers, and services

Orders and Transactions

When you place an order through oiduoai.com, we collect the information needed to process your purchase and deliver your products.

This may include your contact details, shipping information, billing details, purchased products, order value, transaction status, and related communications.

Please make sure the information entered during checkout is accurate. Incorrect or incomplete information may delay order processing or delivery.

Shipping and Delivery Information

We may provide necessary personal information to shipping carriers, fulfillment partners, warehouses, and other service providers involved in delivering your order.

This information is used only as reasonably necessary to process, ship, track, and deliver your purchase or resolve delivery-related issues.

Tracking information, where available, may be sent to the email address you provided during checkout.

Returns and Refunds

If you request a return or refund, we may collect and use information related to:

  • Your order number
  • Contact details
  • Product information
  • Return reason
  • Photographs or supporting evidence you submit
  • Shipping or return tracking details
  • Refund status

Please contact service@oiduoai.com before returning a product.

Approved refunds are generally issued to the original payment method after the applicable return requirements have been met and the returned product has been reviewed where required.

Please refer to our Return & Refund Policy for complete return conditions.

How We Share Information

We may share personal information with third parties that help us operate oiduoai.com and fulfill customer orders.

These may include:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fulfillment and logistics providers
  • Customer support service providers
  • Website hosting and technical providers
  • Analytics providers
  • Advertising and marketing service providers
  • Fraud prevention and security providers
  • Professional advisers where reasonably necessary

We provide these service providers only with information that is reasonably necessary for them to perform their services.

We may also disclose information where required by law, regulation, court order, government request, or where reasonably necessary to protect our legal rights, customers, business, or services.

Shopify

Our store is hosted and supported through Shopify.

Shopify may process information relating to your use of our store, checkout, transactions, security, and other ecommerce functions.

Shopify's own privacy practices may also apply to information processed through its services.

Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to support the operation of our website.

These technologies may be used to:

  • Keep the website functioning correctly
  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website traffic and usage
  • Measure website performance
  • Improve the shopping experience
  • Detect suspicious activity
  • Support marketing and advertising where permitted

You may be able to control certain cookies through your browser settings or any cookie preference tools made available on our website.

Disabling some cookies may affect certain website features.

Analytics and Advertising

We may use analytics and marketing technologies to better understand how visitors interact with our website.

Depending on the services enabled on our store, these technologies may collect information such as pages viewed, products viewed, interactions, device information, browser information, and approximate location derived from technical information.

Where required by applicable law, advertising or non-essential tracking technologies will be used in accordance with applicable consent requirements.

Marketing Communications

Where permitted, we may send you information about:

  • New products
  • Store updates
  • Special offers
  • Promotions
  • Home inspiration
  • Other oiduoai® news

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.

Unsubscribing from marketing communications does not prevent us from sending transactional messages relating to orders, shipping, returns, refunds, or customer-service matters.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • Order processing
  • Customer support
  • Returns and refunds
  • Fraud prevention
  • Accounting and tax requirements
  • Legal obligations
  • Contractual requirements
  • Dispute resolution
  • Business record keeping

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it as appropriate.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, online transaction, storage system, or method of internet transmission can be guaranteed to be completely secure.

Customers should also take reasonable precautions, including protecting passwords, using trusted devices, and avoiding unsecured networks when entering sensitive information.

International Data Processing

Because we operate an international online store and use service providers located in different jurisdictions, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

Where required by applicable law, appropriate measures will be used in connection with international transfers of personal information.

Your Privacy Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information.

These rights may include the right to request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Restriction of certain processing activities
  • Portability of certain information
  • Withdrawal of consent where processing is based on consent
  • Objection to certain uses of personal information

Some rights may be subject to legal exceptions or verification requirements.

To submit a privacy request, please contact us at service@oiduoai.com.

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our online store is intended for general adult consumers and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites that we do not control.

We recommend reviewing the privacy policies of any third-party website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business operations
  • Website functionality
  • Service providers
  • Legal requirements
  • Regulatory requirements
  • Privacy practices

When changes are made, the updated Privacy Policy will be posted on this page.

We encourage customers to review this page periodically.

Business Information

oiduoai® is owned and operated by Wuhan Qiangqiang Lianshou Technology Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through oiduoai.com.

Brand Name: oiduoai®

Company Name: Wuhan Qiangqiang Lianshou Technology Co., Ltd.

Registered Address:
Room M102, Rooms 5, 6 and 7, 38th Floor,
Luoyu International Center,
No. 29 Guanshan Avenue,
East Lake High-tech Development Zone,
Wuhan, Hubei, China.

Website: oiduoai.com

Email: service@oiduoai.com

Phone: +852 3712 013

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

Contact Us

For privacy-related questions, data requests, purchases, shipping, returns, refunds, damaged products, or other customer-service matters, please contact:

Email: service@oiduoai.com

Phone: +852 3712 013

Website: oiduoai.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.