Privacy Preferences & Consumer Rights

At oiduoai®, we respect your privacy and want to give you appropriate control over how your personal information is used.

This page explains how you may exercise certain privacy rights and manage preferences related to cookies, advertising, marketing communications, and the personal information associated with your use of oiduoai.com.

Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of certain personal information
  • Obtain a portable copy of certain personal information
  • Request information about how your personal information is collected, used, or disclosed
  • Restrict or object to certain processing activities
  • Opt out of certain targeted advertising or profiling activities where applicable
  • Withdraw consent where processing is based on consent

These rights may be subject to legal limitations, exceptions, identity-verification requirements, or other conditions under applicable law.

How to Submit a Privacy Request

To exercise an applicable privacy right, please contact us at:

Email: service@oiduoai.com

Please use “Privacy Request” in the subject line and include:

  • Your full name
  • The email address associated with your order or account
  • Your order number, if applicable
  • A clear description of the request you would like us to review

Providing complete information helps our team locate the relevant records and respond more efficiently.

For your security, please do not send:

  • Full payment card numbers
  • Card security codes
  • Passwords
  • Online banking credentials
  • Other sensitive authentication information

by email.

Identity Verification

Before completing certain privacy requests, we may need to reasonably verify your identity.

We may request additional information to confirm that:

  • You are the person to whom the personal information relates
  • The request is legitimate
  • The information should not be disclosed, changed, or deleted by an unauthorized person

The information requested for verification will depend on the nature of the request and applicable legal requirements.

Authorized Agents

Where permitted by applicable law, you may be able to use an authorized agent to submit a privacy request on your behalf.

We may require documentation showing that the agent has authority to act for you.

Where permitted or required, we may also contact you directly to verify your identity or confirm that you authorized the request.

Cookie Preferences

oiduoai.com may use cookies and similar technologies to operate the store and improve your shopping experience.

Cookies may help us:

  • Keep essential website functions working
  • Maintain shopping cart functionality
  • Remember certain preferences
  • Understand website usage
  • Measure performance
  • Detect fraud or suspicious activity
  • Support advertising and marketing where permitted

Where available, you may manage certain non-essential cookies through our website's cookie or privacy preference tools.

You can also adjust cookie settings through your browser.

Please note that disabling certain cookies may affect how some parts of the website function.

Advertising Preferences

Depending on the services used on our website and the laws applicable to your location, you may have the ability to opt out of certain targeted advertising or similar uses of personal information.

Available choices may be provided through:

  • Website privacy preference tools
  • Cookie settings
  • Browser privacy controls
  • Device-level privacy settings
  • Supported opt-out preference signals

Where required by applicable law and technically supported, we will process recognized opt-out preference signals in accordance with applicable requirements.

Email Marketing Preferences

If you receive promotional emails from oiduoai®, you can unsubscribe at any time by selecting the “Unsubscribe” link included in the marketing message.

After unsubscribing from promotional communications, you may still receive transactional or service-related emails concerning:

  • Order confirmations
  • Payment-related notifications
  • Shipping updates
  • Delivery information
  • Returns
  • Refunds
  • Customer-service requests
  • Security-related communications
  • Other transactions initiated by you

These communications are separate from promotional marketing.

Do Not Send Sensitive Information by Email

For your protection, our customer support team will not ask you to send sensitive payment credentials by email.

Please do not send:

  • Full credit or debit card numbers
  • CVV or security codes
  • Banking passwords
  • Account passwords
  • Other confidential authentication credentials

If additional verification is required for a privacy request, we will explain what information is reasonably needed.

Non-Discrimination

Where applicable law provides this protection, we will not unlawfully discriminate against you for exercising a valid privacy right.

For example, we will not unlawfully deny products or services, charge different prices, or provide a different level of service solely because you exercised an applicable privacy right.

This does not prevent us from offering lawful programs, promotions, or differences in service where permitted by applicable law.

Appeals

Depending on where you live, applicable privacy law may give you the right to appeal certain decisions relating to a privacy request.

If you believe a privacy request was denied incorrectly, you may reply to our response and explain why you believe the decision should be reviewed.

Where an appeal right applies, we will review the request in accordance with applicable legal requirements.

Data Retention

Submitting a privacy request does not necessarily mean that all personal information can immediately be deleted.

We may need to retain certain information where reasonably necessary for:

  • Order records
  • Returns and refunds
  • Fraud prevention
  • Accounting
  • Tax obligations
  • Legal compliance
  • Dispute resolution
  • Security
  • Enforcement of agreements

Where information must be retained, it will be handled in accordance with our Privacy Policy and applicable law.

Additional Privacy Information

For more information about how oiduoai® collects, uses, shares, stores, and protects personal information, please review our Privacy Policy.

Business Information

oiduoai® is owned and operated by Wuhan Qiangqiang Lianshou Technology Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through oiduoai.com.

Brand Name: oiduoai®

Company Name: Wuhan Qiangqiang Lianshou Technology Co., Ltd.

Registered Address:
Room M102, Rooms 5, 6 and 7, 38th Floor,
Luoyu International Center,
No. 29 Guanshan Avenue,
East Lake High-tech Development Zone,
Wuhan, Hubei, China.

Website: oiduoai.com

Email: service@oiduoai.com

Phone: +852 3712 013

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

Contact Us

For questions about your privacy choices or to submit a privacy-related request, contact:

Email: service@oiduoai.com

Phone: +852 3712 013

Website: oiduoai.com

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.