These Terms of Use govern your access to and use of oiduoai.com and purchases made through the website.

oiduoai® is owned and operated by Wuhan Qiangqiang Lianshou Technology Co., Ltd.

By accessing our website, browsing our products, creating an account where available, or placing an order through oiduoai.com, you agree to these Terms of Use together with the other policies published on our website.

If you do not agree with these Terms, please discontinue use of the website.

About oiduoai®

oiduoai® is an online home-living brand offering thoughtfully selected home accessories, organizers, decorative objects, and other everyday household products.

Purchases made through oiduoai.com are transactions with Wuhan Qiangqiang Lianshou Technology Co., Ltd., subject to these Terms and any applicable policies displayed on our website.

Website Use

You may use this website only for lawful personal and non-commercial purposes.

You must not:

  • Use the website for unlawful, fraudulent, or abusive activity
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with the website’s operation or security
  • Introduce viruses, malware, harmful code, or other malicious technologies
  • Attempt to collect information from the website through unauthorized automated methods
  • Misrepresent your identity or provide intentionally false information
  • Use website content in a way that infringes the rights of oiduoai® or another party

We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, or business.

Product Information

We aim to provide clear and accurate product descriptions, images, dimensions, materials, specifications, prices, and other relevant information.

However, minor variations may occur.

For example:

  • Product colors may appear slightly different because of screen settings or lighting
  • Natural or textured materials may show small variations in color, grain, finish, or pattern
  • Dimensions may vary slightly because of measurement methods
  • Product appearance may differ slightly between production batches

These variations do not necessarily indicate a product defect.

We may update or correct product information where necessary.

Product Availability

Products are offered subject to availability.

In rare cases, an item may become unavailable after an order has been placed due to inventory adjustments, fulfillment issues, or other circumstances.

If we are unable to fulfill an ordered product, we may contact you to discuss available options, including cancellation and refund where appropriate.

Product Use & Care

Products should be used only for their intended household purpose.

Please review any instructions, warnings, dimensions, weight limits, installation guidance, or care recommendations provided with the product or on the relevant product page.

Depending on the item:

  • Wall-mounted products should be installed securely using appropriate hardware
  • Products should not be overloaded beyond their intended capacity
  • Items intended for indoor use should not be exposed to unsuitable outdoor conditions
  • Decorative products should be kept away from excessive heat, moisture, or other conditions that may damage them
  • Cleaning instructions should be followed to help protect product finishes and materials

Customers are responsible for ensuring that products are used and installed appropriately for their intended environment.

Where professional installation is appropriate, we recommend using a suitably qualified person.

Orders

Submitting an order does not necessarily mean that the order has been accepted for fulfillment.

Orders may be subject to:

  • Payment authorization
  • Fraud-prevention checks
  • Inventory availability
  • Address verification
  • Shipping availability

Once an order is successfully placed, an order confirmation will generally be sent to the email address provided during checkout.

We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, or payment problems.

Pricing

We aim to display product prices accurately.

Prices, promotions, discounts, and product availability may change from time to time.

If an obvious pricing or listing error occurs, we may contact you before fulfillment to explain the issue and, where appropriate, offer the option to continue at the correct price or cancel the affected item.

Applicable shipping charges and taxes will be shown during checkout where required.

Payment

Available payment methods are displayed during checkout.

All orders are subject to payment authorization and verification.

Your bank, card issuer, or payment provider may apply its own:

  • Currency conversion rates
  • Foreign transaction fees
  • Authorization procedures
  • Processing times

These charges and procedures are outside our control.

Please refer to our Payment & Security page for additional information.

Shipping

Orders are shipped according to the shipping options, estimated timeframes, and conditions described in our Shipping Policy.

Delivery times are estimates and may be affected by:

  • Carrier delays
  • Customs
  • Weather
  • Public holidays
  • Remote delivery locations
  • Local delivery conditions
  • Events outside our reasonable control

Please ensure your shipping information is accurate before completing checkout.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should contact us before sending any product back.

Unauthorized returns may not be accepted.

Any approved refund will generally be issued to the original payment method, subject to the applicable policy terms.

Promotions & Discount Codes

Promotional offers and discount codes may be subject to additional terms.

Unless specifically stated otherwise:

  • Discount codes cannot be exchanged for cash
  • Discounts may not be combinable
  • Expired codes will not be accepted
  • Discounts cannot normally be applied to previous purchases
  • Certain products or orders may be excluded from specific promotions

We may modify or end promotions where permitted.

Accounts

If account registration is available, you are responsible for maintaining the confidentiality of your login information.

You are responsible for activity conducted through your account unless applicable law provides otherwise.

Please contact us if you believe your account has been accessed without authorization.

Intellectual Property

The content available through oiduoai.com, including:

  • Brand names
  • Logos
  • Product names
  • Product descriptions
  • Images
  • Graphics
  • Website layouts
  • Illustrations
  • Designs
  • Written content

may be protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, republish, sell, commercially exploit, or otherwise use protected content without permission, except where allowed by applicable law.

The oiduoai® name and related brand materials may not be used in a way that implies endorsement, affiliation, or authorization without our permission.

Customer Content

If you submit reviews, photographs, comments, or other content to us, you confirm that you have the right to provide that content and that it does not unlawfully infringe another party’s rights.

You must not submit content that is unlawful, abusive, misleading, defamatory, or otherwise inappropriate.

Where applicable, customer content may be displayed or used in connection with our store, marketing, or customer-service activities subject to applicable law and permissions.

Third-Party Services

Our website may use or link to services provided by third parties, including:

  • Shopify
  • Payment providers
  • Shipping carriers
  • Analytics services
  • Social media platforms
  • Marketing providers

Third-party websites and services operate under their own terms and privacy policies.

We are not responsible for the content, availability, or practices of third-party websites that we do not control.

Website Availability

We aim to keep oiduoai.com available and functioning properly.

However, we do not guarantee that the website will always operate without interruption, delay, technical error, or temporary unavailability.

We may suspend or modify portions of the website for maintenance, security, updates, or other operational reasons.

Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate information but do not guarantee that all website content will always be complete, current, or error-free.

Nothing in these Terms excludes any warranty, right, or remedy that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Wuhan Qiangqiang Lianshou Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be excluded.

Nothing in these Terms limits or excludes liability or consumer rights that cannot legally be limited or excluded.

Privacy

Our handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy.

Changes to These Terms

We may revise these Terms from time to time to reflect changes in:

  • Website features
  • Business operations
  • Products
  • Legal requirements
  • Store policies

The updated version will become effective when posted on this page unless otherwise required by applicable law.

We recommend reviewing these Terms periodically.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Business Information

oiduoai® is owned and operated by Wuhan Qiangqiang Lianshou Technology Co., Ltd.

The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through oiduoai.com.

Brand Name: oiduoai®

Company Name: Wuhan Qiangqiang Lianshou Technology Co., Ltd.

Registered Address:
Room M102, Rooms 5, 6 and 7, 38th Floor,
Luoyu International Center,
No. 29 Guanshan Avenue,
East Lake High-tech Development Zone,
Wuhan, Hubei, China.

Website: oiduoai.com

Email: service@oiduoai.com

Phone: +852 3712 013

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.